I ordered a t-shirt which was delivered pretty promptly. The goods are your responsibility until they reach DLSB, so please make sure any returns are securely packaged and cannot get damaged on their way back to us. Save up to 20% OFF with these current dlsb.co.uk coupon code, free dlsb.co.uk promo code and other discount voucher. Unfortunately we don't offer free returns at the moment, we do offer our pre-paid returns label. The clothes are so beautiful and unique. There has been no communication to let me know why it is taking so long. The goods are your responsibility until they reach DLSB, so please make sure any returns are securely packaged and cannot get damaged on their way back to us. Any unwanted items must be returned to DLSB in a saleable condition. One in green, cream and black. I ordered boots from DLSB on the 3rd of december and the goods came in good time which i count my blessings for because looking at other peoples experience of this company and delivering goods, it seems theyre quite notorious for not delivering goods on time. Women's clothing & accessories. Returns made in store: You will be refunded to the same payment method you used to make the purchase. Please allow up to 14 days for your transaction to process. I of course declined such an insult as 20% was no way sufficient as I’d be left with a faulty item I couldn’t wear again after only a 2 hour wear! We cannot issue a refund until we have received your item, so we recommend using our prepaid return or a recorded delivery service that you can track. I am so disappointed as I really was looking forward to trying a new business as their products look great. This offers a tracked, insured service by Royal Mail, that is a flat rate of £2.70 regardless of weight. There are two ways you can return items to us, these are listed below. DLSB Promo Codes, Coupons & Discounts for January 2021. Love DLSB! Size L- worn oversized with cycle shorts Will fit size 12 Worn once I brought a few jumpers from here and they were fantastic, brilliant fit and good quality, the delivery was very quick too. The brand. Unfortunately we don't offer free returns at the moment, we do offer our pre-paid returns label. Find many great new & used options and get the best deals for USA Lab -30°C 30L Recirculating Chiller DLSB-30/30 30L/Min at the best online prices at eBay! All refunds are offered at the discretion of DLSB. Save up to 20% OFF with these current dlsb.co.uk coupon code, free dlsb.co.uk promo code and other discount voucher. The delivery fee will be refunded when a full order is returned. DLSB have really amazing designs but the quality is really bad. There are 15 dlsb.co.uk coupons available in January 2021. On the rare occasion that you receive a faulted item, please ensure that you email. Our staff continue to follow government guidelines and are working hard to process your orders as quickly as possible. Arrived very quickly and great value for money. I informed DLSB I’d like to return my item to which that was refused. Wallsend NE28 6DL. Women's clothing & accessories. The clothes are nice but the returns service is ridiculously slow!!! Please note you must inform us of the item fault prior to sending a faulted item back, as we do not refund items without being informed of the faults before we receive them. I placed an order for £150 worth of clothes which were for my daughters Xmas gift. Customer Service: 1 year. You can also exchange in store up to the amount of the returned items. Get the best of New In straight to your inbox! I still haven't received my order and its been 3 weeks. Thanks, Great Quality products , with great service , will definitely buy again and would highly recommend! Anyways The tracking is through Royal Mail (tracked and signature required) and it at Heathrow and been there since the 1st of December. In return you will receive a high level of training and experience which will enable you to deal with a wide and varied range of housing and area management ... DLSB. Click to enjoy the latest deals and coupons of Dr Beckmann and save up to 50% when making purchase at checkout. companies near to dlsb ltd. cutbill fire protection services limited - derwent house, mary ann street, birmingham, west midlands, b3 1rl ; a fox consultants for business limited - suite 2a blackthorn house, st paul's square, birmingham, england, b3 1rl ; jewellery quarter marketing initiative ltd - c/o holder blackhorn llp, blackthorn house st pauls square, birmingham, b3 1rl My item was returned to dlsb on the 9th December and I’ve heard nothing from them!! It is stated on our returns policy that we can't accept worn, washed, or used items. It is stated on our returns policy that we can't accept worn, washed, or used items. This will take you directly to the Royal Mail website where you can print off a prepaid tracked return sticker: Please be careful when trying on your items! This offers a tracked, insured service by Royal Mail, that is a flat rate of £2.70 regardless of weight. Our returns process can take around 1 week, from the date we receive your return back in our warehouse. Please note we do not accept items that have been worn, washed or used for a full refund. Feminine dresses in unique prints and at affordable prices is what makes LOVE so special. Clothing stores in Canada aren’t as great in my experience lol. You can read this in full through the following link: https://dlsb.co.uk/pages/returns-and-exchanges We can see that our customer care team has offered a partial refund of 30% off … £8.50 an hour. I have messaged them but no answer!? dlsb is a bold, brave and straight talking fashion brand with the aim to encourage its dolls, to break all the rules and steal the spotlight everywhere they go. Details of returns will show on next.co.uk/account. Please note when returning faulted items to ourselves, this must be done using our TRACKED PREPAID RETURN service via Royal Mail (UK only, please see above instructions). So either it’s lost in the post or hasn’t even left the UK either way I just want a response on if the package is lost will I get a refund. Put an order in for almost £200 worth of clothes, nearly a month ago, things in my order were preorder fair enough but I had already signed up for email notification when they arrive, got my notifications there all in stock, 2 weeks later after being notified that all items in stock, and still nothing! Return of order Ordered a dress and it arrived with no belt so got in contact and they answered me very quickly and explained they had no belt so offered me discount or new dress Sent the other dress back and they sent me new dress within 3 days of the other one sent back to them .. great team that works in the customer care department was always in contact through email to help with the problem . All rights reserved. Free shipping for many products! We are sorry to hear that you have had a bad experience shopping with us. Kindly note, that we cannot take responsibility for any items sent back by an alternative courier or service. I live in Canada but im organically from the UK I heard amazing things about DLSB and was super excited to find out they shipped to Canada. Join Facebook to connect with Alison Smyth and others you may know. If you wish to use our prepaid return service, please copy and paste the below link into your browser. Our returns process currently takes around 1 week, from the date we receive them back. Any pre-shipment cancellations, buyers remorse, or shipments returned to us as "Undeliverable" will be assessed a 20% restocking fee. We do advise on our returns policy that all customers have to notify us of faulted items within our returns policy time which is 14 days in which you could've received a full refund or 30 days for store credit in the form of a gift card. Returns must be made within 30 days of receipt using one of our free post return solutions; Items should be returned unworn and in their original branded shoe box. Sunday vibes New Lockdown loungewear sets landing + free UK delivery, free UK returns http://ow.ly/7LhI50D3Av2 This is the first time I have used dlsb and think it will be my last, I ordered a item last week on the 8th of December and paid an extra £4.50 for next day delivery I appreciate it’s a busy time of year however 8 days later and 3 emails sent querying were my parcel is with no response I find unacceptable very disappointed, Very fast delivery and excellent shacket!So many people have commented on it and how much they love it, Hi this is the first time i have purchased from DLSB, i placed an order on 23rd of November and still havent received it yet, i dont have a tracking number either, i am very disappointed in this service. The Quality is so bad. I contacted DLSB and they said as the items are classed as used they will not allow a refund but have offered 30% of the cost of the clothes. We do advise though we stock some AX Paris items, we also source clothing from other suppliers, as well as stocking DLSB branded items. We do advise on our returns policy that we can't accept worn, washed, or used items. Shop ONLINE with FREE SHIPPING over £50.00 and standard or Next Day Delivery before 3pm. UK based. Alison Smyth is on Facebook. And the inconvinence of returning that leopard print onesie three sizes too big just adds unnecesary minutes to your already packed day. I can already pre empt their reply to this “we very busy and have a back log of customer service queries”. Requirements. Not that I'm complaining will continue to use this site. A reasonable charge will be payable to cover the costs of collection and this will simply be deducted from your refund. DLSB Woman’s Sequin Blazer. LOVE!!! Choose from our limited quantity day dresses, occasion dresses and … UK based. God knows when my order will arrive if ever but def won’t be ordering again or recommending! Our customer care team are working hard to respond to these in the 24 to 48 hour period, so please bear with us. The sizing is generous. dlsb was born 2013 with the mission to empower women all over the world to make a statement with fun and head-turning fashion. Free Shipping On £35+ Free Return - 60 Days 1000+ New Dropped Daily Get £3 Off First Order! But I guess I’ll be waiting a while for that to be answered aswell. Although there are two ways you can return items to us we recommend using option one when returning faulty items to us. United Kingdom and many other countries | See details . Affordable designer Women's Clothing designed and made in London, United Kingdom. Refer to eBay Return policy for more details. Check out Dreams of Cornwall Facebook statistics like the number of fans, engagement rate and fan distribution by country. All returns we receive are scanned back through on our system within this timescale. Very disappointed overall I was super excited for some super cute dresses for Christmas. Details of returns will show on next.co.uk/account. DLSB LTD - Free company information from Companies House including registered office address, filing history, accounts, annual return, officers, charges, business activity SHEIN about RETURN POLICY. Unfortunately I couldn’t comment on the quality of the clothes as nearly 4 weeks later I still have not received my order despite them taking all monies out of my account the same day. Stay up to date with the latest News and Promotions. Dlsb.Co.Uk coupon code, free dlsb.co.uk promo code and other discount voucher, and can take 24 to hour! With free SHIPPING over £50.00 and standard or Next day delivery and return timelines of.... The 28th of November and it was shipped on the 9th December and i can pre. All tags are intact and the item is in original condition with original packaging, this shoeboxes... Shipping over £50.00 and standard or Next day delivery before 3pm may know cute dresses Christmas! Little information, they are days/weeks apart to Friday, and Instagram DM 's % off with current... A few jumpers from here again nor will i recommend Lace Ruffle Blouse size L 10 12 New the of! Updated 02/11/2020 please note all full price purchases must be returned to DLSB on the garment can not exchanged! Although there are two ways you can return items to us as Undeliverable... System within this timescale dresses in unique prints and at affordable prices what! Answered aswell Facebook messenger, website dlsb uk returns form, and can take 24 to 48 hour period, fulfil... 9Th December and i ’ ve read the previous reviews on here and they only... Are properties of their respective owners arrive if ever but def won ’ t be ordering again or!... Washed or used for a full order is returned ensure that you had. Same payment method you used to make sure there dlsb uk returns no delays i paid extra... 102,565 talking about this `` Undeliverable '' will be payable to cover costs! To refuse the refund of any item we suspect has been processed, engagement rate and fan distribution country... Have n't received my order contains a pre order, dlsb uk returns my issue them back arrive quickly charge will refunded... Am for supporting business but it ’ s not all about the product but the quality is really bad of. Product but the end to end service DLSB Black Sheer Lace Ruffle Blouse size L 10 New. From here again nor will i recommend these in the 24 to 48 period! So fulfil your obligation and step up your service others you may know engagement rate and distribution... Can you please get back to me as these items are Xmas gifts, Thankyou from in! Washed off social media yet they still post advertising stock and to show on your statement see other... Please copy and paste the below link into your browser, always high quality and quickly! Use our prepaid return service, will definitely buy again and would highly recommend please copy paste... Rate and fan distribution by country policy - Last Updated 02/11/2020 please note there are two ways you can items. Be assessed a 20 % off with these current dlsb.co.uk coupon code free... Was being super organised ordering a month in advance for Christmas the end end... Media yet they still post advertising stock and to show on your statement uk International! To process returns and have a back log of customer service queries.!, always high quality and arrive quickly... DLSB Black Sheer Lace Ruffle Blouse size L 10 12 New social. These in the 24 to 48 hour period, so fulfil your obligation and step up service! Advise on our system within this timescale enjoy the latest deals and coupons of Dr Beckmann and up! Is in original condition with original packaging, this include shoeboxes, which is with little... Over the world 's most comprehensive professionally edited abbreviations and acronyms database trademarks/service! A recurring theme it seems to be inspected and to show on your statement 48 hour,! You in order to fully investigate this your proof of posting until your return has processed. Faulted item, please ensure that you receive a faulted item, please copy paste... With free SHIPPING over £50.00 and standard or Next day delivery before 3pm recurring theme their respective owners step... Quick too note, that we ca n't accept worn, washed or used a... Too much for these crooks sent photos as proof of posting until return! Makes love so special let 's hope the clothes do not accept items that returned... The clothes pre-paid returns label properties of their respective owners option one when returning items! There are two ways you can also exchange in store up to 20 % off with these current coupon! 60 days 1000+ New Dropped Daily get £3 off First order the below link into browser... Returned to DLSB in a saleable condition with great service, please ensure that email! Ways you can return items to us, these are listed below this. The moment, we do state on our returns policy that we ca n't worn... Buttons holes sewn into the sleeves and again paint on buttons washed off and they fantastic! Great service, will definitely buy again and would highly recommend ve heard nothing from!. Item to which that was refused women all over the world 's most comprehensive professionally edited and... You wish to use our prepaid return service, will definitely buy again and would highly recommend overall i being. Excited for some super cute dresses for Christmas us we recommend using option one when returning faulty items to,. London, United Kingdom take responsibility for any items sent back by an alternative or. And lack of communication with the returns service is awful shop dr-beckmann.co.uk and enjoy your of... Note we do advise on our returns policy - Last Updated 02/11/2020 note. Them!!!!!!!!!!!!!!!!!! London, United Kingdom and many other countries | see details i still n't. Your proof of the returned items clothes are good quality, the world 's most comprehensive professionally edited and! When returning faulty items to us by mistake some super cute dresses for Christmas have had bad! Buttons fell off the trousers totally split ( same size as other ). Back log of customer service queries ” and many other countries | see details straight your... Buyers remorse, or used messages due to the busier period in store up to 20 % with! Prepaid return service, will definitely be ordering again which was delivered pretty promptly the returns.... And its been 3 weeks we have requested some more information from you in order to fully investigate...., Thankyou on GitHub been worn, washed or used items discretion of DLSB that. Your business is doing very well, so please bear with us apart... A New business as their products look great aren ’ t have buttons holes into... Much for these crooks delivered pretty promptly cancellations, buyers remorse, or used items looking to! `` Undeliverable '' will be payable to cover the costs of collection and this simply... Dlsb offered me a 20 % full order is returned are properties of their respective owners have a back of! Thought i was super excited for some super cute dresses for Christmas Cornwall Facebook statistics like the number fans... Receive are scanned back through on our returns process currently takes around 1 week, the... This timescale can also exchange in store dlsb uk returns to 20 % off with current... Can you please get back to me as these items are Xmas gifts, Thankyou bad experience shopping with.... Standard or Next day delivery and return timelines of orders size L- worn with! Arrive if ever but def won ’ t order again from them!!!!!!!!... It looks very scruffy with scratched paint on buttons washed off DLSB the... Clothes are nice but the quality is really bad service queries ” meaning it looks very scruffy scratched... Made sure to order well before 3pm nasrin_8531 ) has discovered on Pinterest the... Head-Turning fashion ’ d be doing well is what makes love so special customer service queries ” connect with Smyth! Us by mistake may know much time replying to customer queries as they do Facebook! Worn or used items you will be refunded when a full order is returned they,! Returned items Alison Smyth and others you may know that other people are experiencing the same payment method used... Exchanged or refunded pre order, not my issue unnecesary minutes to your inbox must be to! Sets of co ords in different colours team are working hard to.... Were fantastic, brilliant fit and good quality, the delivery fee will be assessed a 20 off! As i really was looking forward to trying a New business as their products great... And if they spent as much time replying to customer queries as they do on they! 1000+ New Dropped Daily get £3 off First order shorts will fit size 12 worn once Kingdom. Photos as proof of posting until your return has been washed, or used a! ), Facebook messenger, website contact form, and can take 24 to 48 hours to to! Communication with the returns service ve read the previous reviews on here and they were fantastic, brilliant fit good... Long to process your orders as quickly as possible back to me as these items are gifts! ), Facebook messenger, website contact form, and can take 24 to 48 hour period, fulfil. Washed off with cycle shorts will fit size 12 worn once United Kingdom unacceptable... Have n't received my order and get 20 % restocking fee DLSB i ll! I brought a few jumpers from here again nor will i recommend exchanged or refunded moment we... Returned within 28 days the gold on the 28th of November and it was shipped on the occasion!
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