There were 515 incidents of rape or attempted rape in 2018. Uber has taken a data-driven and transparent approach that will help provide a deeper understanding of road safety and how cities move.”, —Jonathan Adkins, Executive Director, Governors Highway Safety Association. We are partnering with RAINN, the nation’s largest sexual violence organization, to design and implement this program. Confronting sexual violence requires honesty, and it’s only by shining a light on these issues that we can begin to provide clarity on something that touches every corner of society. And because we have one of the best technology teams in the world focused on safety, we’ve also added new safety features like our In-App Emergency Button, more rigorous background checks that continuously look for new criminal offenses, and technology that allows us to check in with customers if we detect a potential crash or unexpected long stop during a trip. To that end, we’re teaming up with RALIANCE, a national partnership dedicated to ending sexual violence in one generation, to establish RALIANCE Business: a new resource center that will be dedicated to helping public and private sector leaders adopt consistent, evidence-based standards and strategies to improve how they measure, respond to, and prevent sexual violence that may occur in the workplace or within business operations. This includes traffic fatalities, fatal physical assaults and sexual assault. We call on other companies to follow Uber’s lead by partnering with anti-violence organizations and releasing their own reports.”, —Cindy Southworth, Executive Director, National Network to End Domestic Violence, “Sexual violence affects everyone in every industry. If we want to end sexual violence in one generation, we need more data, and more companies willing to step up and be accountable.”, —Ebony Tucker, Executive Director, RALIANCE, “As an advocate who has been working in the movement to end sexual violence for the past 20 years, I welcome this unprecedented report. We believe Uber is one of the safest ways to get from A to B. Q: Why should we trust that these numbers are accurate? The data in this report shows that serious safety incidents are exceedingly rare. This report brings hard data to bear in order to drive accountability and improve safety for Uber and the entire industry. But when it comes to the person behind the wheel, women riders want women drivers. Evaluating Uber’s Safety Report. This form is for people without Uber accounts to report serious incidents about a driver or vehicle on the Uber platform, such as: - Car accidents - Unsafe driving - Verbal or physical altercations - Inappropriate physical contact If you have an Uber account and requested the trip, please select your issue from the list below. Nearly two years ago, Uber CEO Dara Khosrowshahi convened a dozen of the company’s top executives in a room to discuss an important issue: the safety of drivers and riders. The safety report also revealed there were 97 fatal crashes reported in relation to the Uber app, 107 people died over the last two years in those crashes. Uber announced more than a year ago that it would release a safety study. Data is sparse and definitions of sexual assault can vary by jurisdiction. We had a specialized team of data auditors working to measure accuracy and consistency every step of the way. Recent reports show Uber has double the market share compared to Lyft, so it wasn’t surprising when 82 percent of the women surveyed said they use Uber more than its main competitor. Additionally, the return trip facility on Uber Intercity has made it a preferred option for short travels and one-day trips! For example, the NYPD received 1,125 complaints of sex offenses in the transit system during the same time period covered by this report. Every form of transportation is impacted by these issues. The ride-hailing company noted that drivers and riders were both attacked and that some assaults occurred between riders. For example, the NYPD received 1,125 complaints of sex offenses in the transit system during the same time period covered by this report (, We believe Uber is one of the safest ways to get from A to B. We also turned to independent third-party organizations to vet our numbers and our process. What began that day was a 21-month effort that has included a review of hundreds of thousands of customer support requests; a complete rethink of how we categorize the most serious safety incidents that happen during Uber trips; an overhaul of how we train our support staff; and an even bigger investment in cutting-edge safety technology. Almost all of them — 92% — were riders. Yet data on serious safety issues, especially sexual violence, is sparse and inconsistent. SAN FRANCISCO (AP) — Uber, as part of a long anticipated safety report, revealed that more than 3,000 sexual assaults were reported during its U.S. rides in 2018.. That figure includes 235 rapes across the company’s 1.3 billion rides last year. Uber emphasized that these incidents constituted only 0.0003% of the 2.3 billion rides during this period and said nearly all of them ended without any safety issue. All of that work culminates in the Safety Report that we are sharing with you, the public, today. In addition to the many policy improvements, stronger background checks and dozens of features we have rolled out over the last few years, we are committing to additional actions today: Prior to this effort, there was no uniform industry standard to count reports of sexual assault consistently. This Safety Report, the first comprehensive publication of its kind to be issued by a company, shares details on Uber’s safety progress, processes, and data related to reports of the most critical safety incidents on our platform. that we are sharing with you, the public, today. In 2018, over 36,000 people lost their lives in car crashes in the United States alone, Approximately 20,000 people were the victims of homicide in 2017, Nearly 44% of women in the US have been a victim of sexual violence in their lifetime—which means that more than 52 million women live with that experience every day. Uber Says 3,045 Sexual Assaults Were Reported in U.S. Uber released a lengthy safety report on Thursday, disclosing that more than 3,000 sexual assaults were reported last year on US rides. Q: What are new steps Uber will take to improve safety? Rides Last Year In its first safety report, the ride-hailing company detailed sexual assaults, murders … You can do so in a variety of ways, including: in-app, via our Critical Safety Line, and on the web. In fact, more than 99.9% of trips end with no safety issue at all. Delivering Holiday Cheer With Uber Connect, We use cookies to provide a personalised, secure experience for users. In the safety report, Uber said 464 people were raped while using its services in 2017 and 2018. The vast majority of the reports that Uber receives are not safety related at all. For example, the NYPD received 1,125 complaints of sex offenses in the transit system during the same time period covered by this report (source). Of course, this is more than an “Uber thing.” Safety should never be proprietary, and it’s our intention to make an impact well beyond our own company, encouraging others to be more transparent with their data and to share best practices that can make everyone safer. Uber ATG safety report A comprehensive review of our self-driving technology, our safety report offers information on ATG’s programs and processes. The San Francisco-based ride-hailing company voluntarily released the information, among other data, in its first-ever safety report on Thursday. • 0.0003% of trips had a report of a critical safety incident,1 which are the incidents referenced in this report. Uber's report responds to criticism, and lawsuits, regarding safety in ride-hailing. While no form of transportation can ever be 100% safe, we’re continuously working to do more and do better on safety. However, the number of trips on the Uber app also rose year-over-year by 30%. “Uber has emerged as a leading partner in standing against sexual assault – not just through accountability and transparency, but also by supporting survivors, eliminating barriers to reporting, and taking steps to prevent violence and harassment. We’ve also pioneered many industry-leading safety features such as continuous background screenings of drivers, a 911 emergency button in the app and our RideCheck feature. 79 percent said safety is a factor in deciding between the two. That’s why, last fall, we partnered with the National Sexual Violence Resource Center and the Urban Institute to create this much-needed classification system—and we made it open source so that other companies can use it to improve safety for their own customers. At that scale, we are not immune to society’s most serious safety challenges, including sexual assault. Whether you are travelling solo or with your family, the options of Uber Intercity Go, Premier and XL ensure that everyone can be safely accommodated. In fact, they made the intentional decision to be overinclusive, capturing data by accepting every report at face value.”, —Karen Baker, CEO, National Sexual Violence Resource Center, “We are proud to have partnered with Uber on a number of road safety initiatives and are pleased to see its continued investment in this space. We’re rolling out new features that allow riders to verify their driver with a secure PIN code, send a text message directly to 911 operators, and report safety incidents to Uber even before their trip is over. As we see from the Uber Safety Report, the incident of accidents and sexual assault are minuscule. But we do know that every form of transportation is impacted by these issues. The moment is now for companies to confront it, count it, and work together to end it. You can find out more in our. We encourage riders and drivers to report any safety issue- big or small- to Uber because this information helps us maintain and enhance the safety of our platform. LONDON -- Uber says it received nearly 6,000 reports of sexual assault from both riders and drivers across the United States in 2017 and 2018. Powered by Uber’s innovative technology, encouraging shared responsibility and including guidance from health experts, these new measures are designed to help protect the health and safety of everyone who uses our platform. We’ll use what we learned in producing the US report to guide our next steps in other places. … Get a 20% American Eagle coupon with your new AEO Connected credit card, Macy's coupon - Sign up to get 25% off next order, $20 off $200 during sale - Saks Fifth Avenue coupon, 20% off 1st in-app purchase over $65 with Forever 21 coupon code, Video: Moment Pro-Trump Rioters Clashed With Police in Capitol Corridor, From Fraud Claims to a Capitol Riot: A Historic Week in Washington, What China’s New Digital Currency Tells Us About a Cashless Future, Indonesian Authorities Locate Black Boxes in Boeing Plane Crash Search, When Rioters Stormed the Capitol: How the Day Unfolded, News Corp is a network of leading companies in the worlds of diversified media, news, education, and information services. We believe it’s time for a new approach. We’re committed to finding a way to share the names of drivers who have been banned from our platform for the most serious safety incidents with our ridesharing peers. Get help with your Uber account, a recent trip, or browse through frequently asked questions. Since Uber released its first ever safety report on Dec. 5, the media has raised alarms for the 5,981 instances of sexual assault included in the document. To that end, we’re teaming up with RALIANCE, a national partnership dedicated to ending sexual violence in one generation, to establish. Q: Will you soon have a report for other countries or regions around the world? In a report released Thursday, Uber voluntarily disclosed the first comprehensive review of safety issues involving its ride service. We’ve also pioneered many industry-leading safety features such as, continuous background screenings of drivers, We encourage riders and drivers to report any safety issue- big or small- to Uber because this information helps us maintain and enhance the safety of our platform. And, most importantly, by bringing hard data to bear, we can make every trip safer for drivers and riders alike. In order to improve something, you have to measure it. That’s why we partnered with the National Sexual Violence Resource Center to create a classification system. Uber says compiling these incidents is… In its 84-page report, Uber said 99.9% of its rides ended without any safety reports and that the remaining 0.1% mostly detailed minor safety issues, like harsh braking. By releasing this data publicly, Uber is confronting these challenging issues head-on rather than shying away from or minimizing the numbers. All potential safety-related reports are But we feel it’s time for a new approach. Uber’s US Safety Report includes information about Uber’s actions on safety, as well as data on the most serious safety incidents reported on our ridesharing platform in 2017 and 2018. The 2020 Safety Report also places an increased focus on Uber ATG’s progress in organizational safety — central to which is our instantiation of … Uber released its first safety report yesterday looking at two years of data and, while the practice of using ride-hailing apps is mostly safe, there are some alarming figures to be aware of. By sharing hard data, we can hold ourselves accountable and share best practices with other companies for the benefit of everyone. Yet when collecting data for that portion of our report, we found there was no uniform industry standard for counting and categorizing those types of incidents. Q: How does this data compare to other forms of transportation? How driver screening works Uber is now Clorox clean Keeping this information in the dark doesn’t make anyone safer. This includes traffic fatalities, fatal physical assaults and sexual assault. Uber’s US Safety Report includes information about Uber’s actions on safety, as well as data on the most serious safety incidents reported on our ridesharing platform in 2017 and 2018. Uber has released its first-ever safety report, which revealed a high number of sexual assaults that were reported by riders between 2017 and 2018. This was an intensive, nearly two-year effort and data integrity is really important if we want this type of reporting to have an impact. , leaders in sexual violence awareness and prevention, to create a resource center that will help companies adopt consistent, fact-based standards and strategies and improve how they respond to, prevent, and publicly report on sexual violence. Photograph by Josh Edelson/AFP via Getty Images Uber Technologies … Less than one. In my driving career, with over 26,000 rides, the number of people who statistically should have assaulted me is .78 people. It was clear from this conversation that successfully achieving that mission required a deeper understanding of the toughest issues we face as a company, listening to the specific concerns and experiences shared by drivers and riders, and a close examination of how our technology could help us keep people safe. It’s difficult to make direct comparisons because organizations don’t proactively report like this. We’re constantly pushing to do more on safety. In some countries, we’re testing a feature to give drivers and riders the option to securely record audio during their trip as a safety precaution. Q: Why should people feel safe riding or driving with Uber after seeing these numbers? The topic was broad: how could Uber—with nearly four million trips happening every day in the US alone—become the safest ridesharing app in the world? 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